Communication Circus-Listening

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Communication - Interpersonal

            
       

Agenda


Introduction

Objectives

Terms

Pretest

Outline

 

Review Questions

Test




 


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Objectives

Ø     Ø     Define interpersonal communication, functional message and nurturing message, and understanding their importance in the workplace.

Ø     Ø     Describe the stages of relationship development.

Ø     Ø     Demonstrate interpersonal skills of recognition, sharing personal information, active listening, and constructive criticism.

Ø     Ø     Describe the roles of humor, rumor, and gossip in the workplace.

Ø     Ø     Read the interpersonal expectations in an organizational culture.

 

One objective is to describe the roles of humor, rumor, and gossip in the workplace. True or False