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Communication - Interpersonal
Introduction
Objectives
Terms
Pretest
Outline
Review Questions
Test
PRE-TEST QUESTIONS
a) Superficial level b) Casual level c) Ghastly level d) Imperative level
a) Perplexity b) Background c) Ease and belonging d) Luck
b) Background c) Ease and belonging d) Luck
a) -You must always recognize situations that come from relationships. And help improve the bodies of working stasis. Be strong with words and try not to move around when having an exact contact with someone while speaking. Speak with well statues and always try to talk with words without 'uhs' ands 'um' b) -You must recognize relational skills in situations to work on building them. -Recognize the need for improving a particular skill- is honest. Analyze your present communication behavior and decide what could be improved. -Plan the change- once deciding on something to work on, figure out what you want the outcome to be. -Try it out- take the risk and practice the new behavior. Set a goal for how often you will practice it and in what situations you will use it. -Get feedback and modify your behavior- find out from others how you are doing. Use this feedback to adjust your behavior. -Make it your own- Personalize the new behavior. Practice it in daily life until it becomes a common part of your communication patterns. c) This type of listening is mostly done by professionals such as counselors or therapists or psychologists, etc. This type of listening takes patience and sensitivity. It also requires personal listening skills. Like people who work as hairstylist, taxi drivers, or bartenders have to be good listeners for their customers. Active listening is all about recognizing the other person's feelings and reflecting back on those feelings to the speaker. You must carefully identify the feelings being expressed and responding sensitively. And you must recognize what is being implied, not actually being said. d) All the above
a) Verbal messages then the first or second meeting stage b) Nonverbal messages then the first or third meetings stages. c) Verbal/Nonverbal messages then third or fourth meetings stages. d) Verbal/nonverbal messages then the first meetings stage.
a) Competitive, fast-talking, and risk-taking in its atmosphere b) Superior, luxurious, slow-talking, intellectual in its atmosphere c) Confidential, Compulsive, and Inconvertible in its atmosphere d) Sensitive, physically powerful- minded, and usually lethargic in its atmosphere e) All of the above
a) A slow working pace that can help in workers b) A work-hard/play-hard culture c) A hard functioning culture d) A good unaccompanied culture e) All of the above If you missed three or more questions, please read over the outline and try again. Because you are not ready to take the test!!!! Humor creates a sense of isolation and harshness in the workplace. True or False
Humor creates a sense of isolation and harshness in the workplace. True or False