Review Questions

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1.     Define interpersonal communication.

2.     What is the difference in functional massage and nurturing message? 

3.     Why is effective person to person communication important in the work place?

4.     Describe the four stages of relationship.

5.     Why do relationships change?

6.     Why are greetings important?

7.     Which level of relationship will rely mostly on small talk?

8.     Why is it important to have a goal and guidelines for sharing personal information in the work place?

9.     In what ways are rumors and gossip useful?